Restock Notification

What is a restock notification?

I want to receive notifications when items are back in stock

I haven't received the confirmation email!

I couldn't buy the restocked items!

What is a restock notification?

Even after a product has sold out, it may be resold depending on circumstances (cancellation, return, restocking, etc.).
In that case, we will notify you by email.
*Please note that if the product is not restocked, the email will not be sent.
*This service only notifies you when an item is back in stock and does not guarantee a purchase.
*Only unused items are eligible for resale.

I want to receive notifications when items are back in stock

Click on "Restock Notification".
Enter the email address to receive the restock notification email.
*The "restock notification email" will only be sent once from the same address.
*When you log in, emails will be sent to your registered email address.
Check the details and click "Register for restock notification."
When you see the message "Your restock notification has been received," your request has been successfully completed.
*If an error screen appears, please return to the product screen and start the process again from the beginning.
A "Product Notification Reception Completion Notification" will be sent to the email address you entered.
When the product is back in stock, you will receive a "Restock Notification Email" at the email address you entered.
*If the item is not restocked, a "Restock Notification Email" will not be sent.
*If you are using a smartphone, registered products will not be displayed in the selection items.
*Please check your registration status under "Check restock notifications" on your My Page.

I haven't received the confirmation email!

Once you have completed the restock notification process, you will receive an email notification immediately.
If you do not receive an email, there may be a delivery delay or an error in your registered email address.
If your email address is correct but you still do not receive an email, please check the following:

Setting up domain-specific reception (@crosset.onward.co.jp)
Unlocking the junk mailbox

I couldn't buy the restocked items!

Please note that popular items will sell out quickly.
A "Restock Notification Email" will be sent each time a product is restocked, regardless of whether you are able to purchase the product or not.
If you no longer wish to receive "restock notification emails," please unsubscribe from the email using the URL provided.
*If you register when logging in, you can also cancel by checking "Check restock notifications."

Restock Notification

Restock Notification

Notice from ONWARD