Payment Method

Payment methods include cash on delivery and deferred payment, as well as credit card payment.

[Credit cards accepted]

VISA, MASTER, JCB, American Express, Diners

[Number of times available]

Lump sum, 2 installments, 3 installments, 6 installments, 12 installments, 24 installments, bonus lump sum, revolving payment

Please note that you may not be able to use the installment plan depending on your credit card situation.

Bonus lump sum payment is not available during the periods from June 16th to July 15th and November 16th to December 15th.
Depending on the card issuer, the card may not be available outside of the above periods.
For details, please contact your credit card company directly.

Payment is processed at the time of product shipment.
The name on the withdrawal will be listed as "Onward Closet."

The date and time of withdrawal will vary depending on the closing date and contract terms of your credit card, so please contact your credit card company directly.

New credit card information can only be registered when placing an order.
Add the product to your cart, select "Pay by credit card" when choosing your payment method, and register your card information.
Credit card information that has already been registered cannot be changed (card number, expiration date, etc.). Please delete it once and register your desired credit card again the next time you place an order.

[About using credit cards with debit function* (VISA debit cards, etc.) and prepaid cards]

Please refrain from paying with debit cards or prepaid cards.
If you purchase a product with a credit card or prepaid card with a debit function, after entering your card information in the shopping cart, the card may be debited immediately or there may be duplicate deductions.
Even if we cancel your payment due to a cancellation or return, double deductions may occur and it may take some time for the money to be refunded to your account. Therefore, we ask that you refrain from using credit cards or prepaid cards with debit functions.

* A credit card or prepaid card with a debit function that uses the credit card system to instantly withdraw funds from a deposit account.
(This is different from the J-Debit system, which uses cash cards issued by financial institutions.)

[About security codes]

The security code is a 3 or 4 digit number that is different from the card number. This code is known only to the person who has the card, so by entering this number, customers can make online credit card payments with greater security.

*Please note that the security code is not your PIN.
*Some credit card companies do not include the security code. If it is not listed, please contact your card issuer.

[Where the security code is written]

[Points to note during payment processing]

Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with the payment process, including canceling your order or using points.

[Notes on Pre-order items]

*If a repayment error occurs due to usage status, the payment method will automatically be changed to "cash on delivery." For more information, click here

Cash on delivery is a payment method where you pay the product price in cash directly to the delivery company when you receive the product you ordered.

If you choose cash on delivery, an additional cash on delivery fee of 330 yen (tax included) will be charged.

*Cash on delivery is not available if the total amount exceeds 300,000 yen (tax included).
*In some areas, cash on delivery may not be available due to delivery company policies.
*Cash on delivery is not available for products sold by sellers other than Onward Kashiyama and Onward Reuse Park products.
*Cash on delivery is not available for products for which hemming service is requested.
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.

後払いとは、ご注文いただきました商品とは別にお送りするご請求書にて「コンビニ」・「銀行」でお支払い頂けるサービスです。（与信結果がNGとなった場合は自動キャンセルとさせていただきます。）

If you choose to pay later, an additional fee of 330 yen (tax included) will be charged.

「GMO後払い」はGMOペイメントサービス株式会社が提供するサービスです。当社はGMOペイメントサービス株式会社に対 しサービスの範囲で個人情報を提供し、代金債権を譲渡します。GMO後払いサービスの注意事項および、 プライバシーポリシーに同意のうえ、GMO後払いサービスをご利用ください。

By selecting deferred payment and pressing the "Confirm Order" button, you agree to the provision of your personal information to GMO Payment Services, Inc.

The maximum cumulative usage amount is 150,000 yen (tax included).

If there are any errors in your information when conducting a credit check, we may cancel your order.

The payment deadline is one month from the date of invoice issuance. Once you receive the invoice, please pay by the due date stated on the invoice.

If you are a minor, please obtain consent from your legal guardian to use the service.

Invoice issue date and payment due date examples

The invoice for deferred payment will be sent separately by GMO Payment Service Inc. approximately one week after the product is shipped.

2024年12月1日（日）以降の後払いでのご注文につきまして、お支払い期限を超過しますとご注文ごとに以下の回収事務手数料が発生する場合がございます。 回収事務手数料 ・お支払期限を超過し、請求書を発行する場合がございます。

回収事務手数料
・お支払期限を超過し、請求書を発行するごとに297円（税込）が加算
・最大3回、合計891円（税込）

*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).
※商品のお届け先が「運送会社留め」「郵便局留め」、また「学校」「病院」「ホテル」など一時滞在となる場合は、「GMO後払い」をご利用いただけません。また、商品の転送サービスもご利用いただけません。
*If you choose to pay later, Delivery address will only be to the member's registered address.
*Deferred payment is not available for products for which hemming service is requested.

This is a convenient and economical payment service from Docomo that allows you to earn and use d points depending on the amount you pay.
In addition to paying your monthly telephone bill, you can also pay by credit card, so even people other than Docomo customers can use this service.

You can also use Onward Members Points (in combination).
*Please note that if you use d Pay, Onward Members Points will not be added.
※期間限定のdポイントを利用している注文がキャンセルとなった場合、有効期限を経過していると失効となり返還されません。なお、商品がご用意できない等、弊社都合でのキャンセルも同様となります。
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).

This is a mobile remittance and payment service operated by PayPay Corporation.
You can easily make payments using your smartphone by topping up at a convenience store or from your bank account.

You can also use Onward Members Points (in combination).
*Please note that if you use PayPay, Onward Members Points will not be added.
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*If you are using the Onward app on an Android device, after "Confirm your order," on the PayPay screen, instead of clicking "Open the app," enter the mobile phone number and password you registered with PayPay to log in.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).
*Please note that if you return the same order for the second time or later, the refund will be made via the "Net DE Pickup Service (WELLNET Co., Ltd.)" and a handling fee of 440 yen will be deducted.

Rakuten Pay is a service that allows Rakuten members to make payments easily, safely and profitably on sites outside the Rakuten Group.
You can earn and use Rakuten Super Points depending on the amount you pay.

You can also use Onward Members Points (in combination).
*Please note that if you use Rakuten Pay, Onward Members Points will not be added.
※期間限定の楽天ポイントを利用している注文がキャンセルとなった場合、有効期限を経過していると失効となり返還されません。なお、商品がご用意できない等、弊社都合でのキャンセルも同様となります。
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).
*This service cannot be used if the payment amount is less than 100 yen.

This is an online payment service provided by KDDI Corporation.
事前にチャージされたau PAY残高から簡単にオンライン上での決済をご利用いただけます。

You can also use Onward Members Points (in combination).
*Please note that if you use au PAY, Onward Members Points will not be added.
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).
*Please note that there is a maximum payment amount set by au PAY.
Up to 300,000 yen per payment
Daily payment up to 500,000 yen
　チャージ可能金額の上限はこちらこちらからご確認ください。
※その他au PAYについてくわしくはこちらからご確認ください。

This is a service that allows you to make payments easily using your EPOS Net ID and password.

Payment for the service will be made by EPOS card.
You can also use EPOS points and earn three times the amount.
*1 The point multiplier is compared to a regular one-time payment at VISA member stores (1 point per 200 yen).
*2 Applies to use of EPOS Simple Pay at Onward Closet.

You can also use Onward Members Points (in combination).
*Please note that if you use EPOS Simple Pay, Onward Members Points will not be added.

Click "Confirm Order" to proceed to the Epos site and complete the purchase procedure. Please complete the procedure within 10 minutes.
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).

Amazon Pay is a service that allows you to make purchases using the information registered in your Amazon.co.jp account.

You can also use Onward Members Points (in combination).
*If you make a purchase without registering as an Onward Member (guest purchase), some services will not be available.
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
* iPhone users must be using iOS 12 or later.
*You can use the deferred payment service "Paidy" by linking your Amazon account with your Paidy account. (For more information, click here)

This is a fee-free, interest-free installment payment service operated by Smartpay Co., Ltd.

*The first payment will be made immediately when your order is confirmed. In addition, the payment will be automatically set to 3 installments within 2 months.
*Payment will be made by pre-registered credit card, Apple Pay, Google Pay, or automatic debit from your bank account.
*Payment details vary depending on the payment method you registered, so please contact SmartPay directly for details.
*Please note that if you use Smartpay, Onward Members Points will not be added.
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).
*For more information on SmartPay services, please click here.
※For frequently asked questions about SmartPay, please click here

アトカラは、GMOペイメントサービス株式会社と三井住友カード株式会社が共同で提供するご利用の翌月にまとめてお支払いいただける決済サービスです。

お支払いはご利用の翌月3日を目安に、GMOペイメントサービス株式会社よりEメールおよびSMSでご請求のお知らせをいたします。
ご請求内容を確認いただき、以下ご案内の期日までにお支払いをお願いいたします。

コンビニ払い：ご案内月の10日まで（支払手数料：350円／回）
銀行振込：ご案内月の10日まで（支払手数料：無料）
※振込手数料はお客様負担となります。
口座振替：ご案内月の27日に引落し（当該日が金融機関休業日の場合は翌営業日）（支払手数料：無料）
※口座振替は、事前のお申し込みが必要です。

※アトカラの使い方に関する詳細は、アトカラサービスサイト（使いかた｜アトカラ｜スマホで完結！あと払い決済 (atokara.jp)）をご確認ください。

■ご利用限度額
・アトカラ会員（会員登録型）の場合：お客様ごとに異なるご利用枠を設定しておりますので、アトカラアプリにてご確認ください。
・アトカラ会員以外（都度与信型）の場合：55,000円（税込）

■分割払いをご利用の方へ
アトカラアプリもしくはアトカラWEBサイトからアトカラ会員（会員登録型）登録をしていただくことで、分割払いが可能となります。

※分割払いに関する詳細は、アトカラサービスサイト（分割払い｜使い方｜アトカラ｜スマホで完結！あと払い決済 (atokara.jp)）をご確認ください。
*Please refrain from using the browser's "Back" button to move to other pages during the purchase process, as this may cause problems with payment processing, including canceling your order or using points.
*To use this service, you must be registered as an Onward Member. This service is not available for purchases without registering as an Onward Member (guest purchase).

We do not offer Yamato Transport's "Pay by credit card upon delivery" service, which allows you to pay by credit card when the product is delivered.

Onward Closet will charge your card company when the item is shipped.
After that, the timing of when you will receive your bill from your card company will vary depending on the card company you have a contract with, so please contact your card company directly.

The product receipt is as follows:
We do not reissue delivery notes/receipts, so please keep them in a safe place.

[Regarding receipts]

If you pay by cash on delivery
Please use the delivery slip attached to your order when it arrives.
*Please note that the addressee cannot be changed.

"In case of deferred payment"
Please use the receipt you received when you made your payment.
*If you pay at a convenience store, you will need a "payment receipt"; if you pay by bank transfer, you will need a "bank transfer slip."

『クレジットカード・d払い・PayPay・楽天ペイ・エポスかんたん決済・Amazon Pay・SmartPayでお支払いの場合』
Please use the "Delivery Note/Receipt" included with the product.
*For orders from Creative Yoko Co., Ltd., please use the payment statement from your credit card company or payment processor.
*For orders from tower, the "invoice and receipt" will not be included. If you need a receipt, please contact us here.

[About the delivery note]

Onward Closet will include a delivery note/receipt with your order.
In addition, to protect personal information, the orderer's address will not be printed on the delivery note.
Please note that we cannot reissue delivery notes and receipts.

【納品書兼領収書への金額印字について】

注文最終確認画面にて「納品書に金額を印字しない」にチェックをいれた場合、お届けする際に納品書の金額及びキャンペーン・クーポン、ポイントの利用内容が非印字となります。
非印字をご希望の場合、ご注文内容確認画面で「納品書に金額を印字しない」欄にチェックが入っていることを確認のうえ、ご注文ください。

※商品に付属している下げ札は取り外しません。（ギフトラッピングをのぞく）
※金額を非印字とした場合、領収書としてはご利用いただけません。
※一部の販売主の商品は、非印字対応ができない場合がございます。